Refund Policy

Last Updated: 1/23/2024

Refund Policy ("Policy") outlines our refund procedures for the online website creation, graphics designing, marketing, and SEO services ("Services"). By using our Services, you agree to comply with the terms of this Policy.

1. Eligibility for Refund

1.1 Refunds are eligible only for certain circumstances, as determined by Hosiva Solutions in its sole discretion.

1.2 To request a refund, you must contact us within 30 days of the service purchase or project completion, providing a detailed explanation of the reasons for the refund request.

2. Refund Process

2.1 Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.

2.2 If approved, the refund will be processed, and a credit will be automatically applied to your original method of payment within 30 days.

3. Non-Refundable Items

3.1 Certain services or products may not be eligible for a refund. These include, but are not limited to, customized graphics, personalized designs, and services completed as per client specifications.

3.2 Any additional non-refundable items will be clearly specified at the time of purchase.

4. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at
(270) 929-0898
hello@hosiva.com

5. Changes to Policy

5.1 We may update this Refund Policy from time to time. The updated policy will be posted on our website, and your continued use of our Services after the changes constitute your acceptance of the revised policy.

5.2 It is your responsibility to review the Refund Policy regularly for any updates.